Legal

Privacy Policy

How Dubai Yacht Jetski (a brand of Nova Vista Tourism L.L.C) collects, uses, and safeguards your information.

Last updated: August 2026

1. Introduction

Dubai Yacht Jetski is a brand operated by Nova Vista Tourism L.L.C ("we", "us", "our"), a tourism company licensed in the United Arab Emirates. This Privacy Policy explains how we collect, use, disclose, and protect information about you when you visit our website, contact us, or book a charter or experience with us.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect the following types of information:

  • Personal details you provide when booking or enquiring — name, email address, phone number, nationality, and passport or ID details where required for embarkation.
  • Booking information — dates, pickup location, party size, special requests, and dietary requirements.
  • Payment information — processed by our payment partners; we do not store full card numbers on our servers.
  • Technical data — IP address, browser type, device, pages visited, and referring URL, collected through cookies and analytics tools.
  • Communications — messages you send via WhatsApp, email, contact forms, or phone.

3. How We Use Your Information

We use the information we collect to:

  • Process bookings, issue confirmations, and deliver the experiences you have purchased.
  • Comply with UAE maritime, tourism, and immigration requirements.
  • Respond to your enquiries and provide customer support.
  • Send service-related notifications such as booking reminders or schedule changes.
  • Improve our website, services, and customer experience.
  • Send marketing communications about new offers — only where you have opted in, and you can unsubscribe at any time.
  • Prevent fraud and protect the safety of our guests, crew, and vessels.

4. Sharing Your Information

We do not sell your personal information. We may share it with:

  • Operational partners — yacht operators, captains, transport providers, and activity partners involved in delivering your booking.
  • Payment processors — to securely complete your transaction.
  • Government and regulatory authorities — where required by UAE law (e.g. coastguard, marina authorities).
  • Service providers — hosting, analytics, email, and customer support tools, bound by confidentiality obligations.

5. Data Retention

We retain personal information only as long as necessary to deliver our services, comply with our legal obligations under UAE law, resolve disputes, and enforce our agreements.

6. Data Security

We implement reasonable technical and organizational measures to protect your information, including SSL encryption for data in transit and access controls for our internal systems. No method of transmission over the internet is 100% secure, however, and we cannot guarantee absolute security.

7. Your Rights

Subject to applicable law, you have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your information, subject to legal retention requirements.
  • Withdraw consent for marketing communications at any time.

To exercise these rights, contact us using the details below.

8. Cookies

Our website uses cookies and similar technologies. For details on what we use and how to control them, please see our Cookie Policy.

9. Third-Party Links

Our website may contain links to third-party websites and social platforms. We are not responsible for the privacy practices of those external sites and encourage you to review their policies.

10. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect information from them. Bookings involving minors must be made by a parent or legal guardian.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with an updated "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Nova Vista Tourism L.L.C (Dubai Yacht Jetski)
Dubai Marina, Dubai, UAE
Email: info@dubaiyachtjetski.com
Phone: +971 4 1266666